To find the answer to your question, locate your question and click on the category in which it falls. If your question is not listed below, use our Contact page to e-mail us and we will respond promptly to your request.
If you know your bank has experienced recent changes or if you just want to confirm the current status, call us at 708-613-2447. Your bank's changes will probably already be included in our database. If not, we'll tell you how to get an MICR Specification Sheet. It's easy.
An MICR Specification Sheet is a form that provides the proper numbers and spacing so personal or business checks will scan correctly at your financial institution. Your local bank branch has all the details, and our Customer Service personal can walk you through the process.
Yes. On the check Order Form, use lines four and five to put any additional personal information like Phone, Drivers License or whatever else you want to include. For your personal check protection, we recommend you limit the amount of personal information you include on your checks.
You can click the Order Status button on the top of the Extra Value Checks web page, or you can call us toll-free at 708-613-2447.
Since each box of personal or business checks and accessory items are packaged separately, it is possible for your items to arrive on different days-even when they're shipped on the same day. All of your items should arrive within a couple of days of each other. If the printed checks ordered do not, we want to ensure first rate protection so please contact our Customer Service department at 708-613-2447.
The toll free line for our Customer Service Team or to order checks is 708-613-2447. The department operates from 9 AM-5PM Monday through Friday Central Time. You can also reach us by mail at P.O. Box 340, Worth, IL 60482-0340. You can also reach us via e-mail at firstname.lastname@example.org.
Check Shipping Method: From Date Order is Placed From Date Order is Shipped
|Check Shipping Method:||From Date Order is Placed||From Date Order is Shipped|
|Bulk Mail to Continental U.S.:||2-3 weeks||12-21 business days|
|Bulk Mail to AK, HI, VI, PR:||3-4 weeks||12-21 business days|
|Priority Mail to Continental U.S.:||6-10 business days||6-10 business days|
|Priority Mail to AK, HI, VI, PR:||6-10 business days||6-10 business days|
If your browser is a version older than Internet Explorer 3.0, this is most likely the problem. You can upgrade Internet Explorer at http://www.microsoft.com/windows/ie/previous/default.mspx . We also recommend Firefox. You can get more info on Firefox at http://www.mozilla.org/products/firefox/.
When we complete our laser check printing, the color of the actual product may be slightly different because color accuracy has more to do with your monitor than with our site. We've made every effort to represent images of checks and all other products accurately. Due to the wide range of computer monitors and color displays, however, you should consider the colors you see on your screen to be representational.
If you get an error message ordering your custom printed checks, please call our customer service department at 708-613-2447, or send us an e-mail at email@example.com.
For check printing services we accept VISA, MasterCard, Discover, and American Express placed through our web site. When you place your check order online, Extra Value Checks will charge your card for the purchase amount.
If the address used on your custom printed checks is different from the billing address, you will need to pay with a credit card or mail in your order. For your security, our online check ordering system requires that we verify your billing address for your credit card.
Yes. First you will see an Order Confirmation Page with an order number as soon as you place your order. After the order transmits to us, you will receive an e-mail confirming your order.
Extra Value Checks at its sole discretion will replace or refund any product it deems defective. Extra Value Checks does not accept returns on custom printed products. Extra Value Checks is not responsible for any typographical errors on any custom printed product submitted through our web system. If Extra Value Checks does choose to issue a refund on a custom printed product, there is a 50% restocking fee that is applied to all orders. Extra Value Checks does not refund any portion of outbound shipping charges. If a customer chooses to return a product, the customer is responsible for all return shipping charges. If a product is refused, or not forwarded by the USPS to an address, the customer is responsible for all charges for the product being returned to Extra Value Checks, and all outbound charges to ship the product back to the customer. Extra Value Checks will accept returns on non custom printed products within 21 days of the original sale date. There is a 25% restocking fee for all non-defective non custom printed products returned to Extra Value Checks.
Your bank will give you temporary business checks when you open a new account. You can send in one temporary check that's voided and VISA, MasterCard, Discover, or American Express for payment. Please be sure to send originals that are encoded with your bank's routing number and your account number.
If you have run out of checks from your current supply, you can get temporary checks from your bank. You can also send us in a canceled check, and payment by VISA, MasterCard, Discover, or American Express.
No. Actually, your bank does not produce the printed checks it sells you. Banks take orders and forward them to check printers. The printer produces the checks and then sends them to the bank's customers. When completing laser check printing, Extra Value Checks and any other company who prints financial products must adhere to very exact specifications.
Banks cannot refuse to process your custom printed checks regardless of where you buy them. With our laser check printing, Extra Value Checks must adhere to the same specifications as printers who produce checks for banks. Our checks meet or exceed all requirements of the American National Standards Institute (ANSI).
If the order is not printed you can cancel an order with a $ 5.00 service charge per line item. If the order is already printed, the order cannot be cancelled, only the shipping charges can be refunded less a $5.00 service charge.
Extra Value Checks will make every effort to contact our customers once the package has been received back from the post office or FedEx. There is a flat fee per box of checks of $ 4.50 plus the cost of the shipment method of your choice to re-ship your product out.
Extra Value Checks make every effort to service our customers needs regarding their order. Extra Value Checks needs to be notified within 90 days of the date of order with any problems with the order. This included non-receipt of merchandise, problems with the product, missing items, or any other issue that may arise. After 90 days from the date of an order, Extra Value Checks is not responsible or liable for any missing product or items from the order, or for any additional problems occurring with the order or products.
Extra Value Checks will electronically resubmit your check payment for processing, plus the maximum allowable fee by law. Extra Value Checks also works with all local, state and federal authorities to prosecute to the fullest extent of the law any fraudulent transactions.